SureShip®

Service Status SureShip Logo

SureShip® is currently available for all qualifying products and decoration methods.

Need It Fast? No Problem.
Next-Day Turn With SureShip®

Submit your order details and we’ll get it out the door the very next business day. $50 [G] fee. Restrictions apply. See details for hardgoods and apparel.

SureShip® For Hardgoods Orders

Submit your order by midnight (EST), and we’ll get it out the door the very next business day.

Step 1

Verify your artwork is compatible with the decoration method. One decoration method only.

  • Color print
    • Color Print Pad Print up to 3 PMS colors for Leed's
    • Color Print Pad Print 1 color only for Bullet
    • Color Print Silkscreen 1 color only
    • Color Print Silkscreen on drinkware up to 3 PMS colors for Leed's
  • Digital print
    • Digital print drinkware up to minimum 2nd column quantity for Leed's
    • Excludes digital print transfer and digital print drinkware for Bullet
  • Deboss
  • Laser
    • Laser on Drinkware & Laser Plus on Drinkware 1 location only up to minimuim 2nd column quantity
  • Embroidery
    • Bags: Reorders only up to minimum 2nd column quantity under 10k stitches for Leed's
    • Reorder only up to 100 pieces under 10k stitches for Bullet
  • Sublimation (excluding neoprene shoelaces for orders over 500 and belts)
  • Labeling (one color only and no custom labels)

Step 2

Prepare your order.

Your P.O. should include:

  • Indicate order is for SureShip®
  • P.O. number
  • Item number and quantity (up to minimum EQP quantity unless otherwise specified in Step 1)
  • Scripto Pens, PolyPro Items up to minimum 2nd column quantity
  • Decoration method
  • Valid imprint location (refer to product information on website)
  • Imprint color (Pantone solid PMS number or a suggested standard color)
  • Valid shipping address (no P.O. boxes)
  • Contact name, phone number and email (including after-hours phone number)
  • Shipping method
  • Third-party shipping account number, if applicable
  • Time and date order needs to be delivered
  • Special pricing and name of person who authorized, if applicable
  • For reorders, include previous P.O. number, order number or invoice number. (For reorders from longer than 18 months previous, artwork must be resubmitted.)

Step 3

Leed's

  • Send your complete order* with the P.O. number in the subject line to [email protected].
  • Send your artwork with the P.O. number in the subject line to [email protected]. Artwork must be camera-ready or a vector art file sent to size.

Bullet

  • Send your complete order* with the P.O. number in the subject line to [email protected].
  • Send your artwork with the P.O. number in the subject line to [email protected]. Artwork must be camera-ready or a vector art file sent to size.

SureShip® For Pickup Orders

Pickup orders will be available the day after the SureShip® date. Example: Order placed before midnight (EST) Monday. Pickup available Wednesday.

Orders That Do Not Qualify For SureShip®

 See product details on website for item eligibility.

  • Less-than-minimum orders and orders beyond fifth-column quantity
  • Orders with these decoration methods: full color for JournalBooks, embroidery with new art and Bullet items, custom labels and transfer and digital print drinkware and laser drinkware on Bullet items.
  • Orders that require paper proofs or pre-production samples
  • Orders for spec samples or self-promotions
  • Umbrellas with more than two panels being decorated
  • Items with multiple decoration locations or non-standard decoration locations
  • Typesetting and art modifications
  • Multi-color decoration is limited to digital print (no multiple spot colors)
  • More than 10 drop shipments
  • Orders with insertions or special handling
  • Other restrictions may apply

*Complete orders include all required information, approved artwork and approved credit.

SureShip® For Apparel Orders

Submit your order by 5pm (EST), and we’ll get it out the door the very next business day.

Step 1

Verify your artwork is compatible with the decoration method. One decoration method only.

  • Apparel Deboss
  • Apparel Embroidery
    • New Art and Reorder Art Up to 10k Stitches
  • Apparel Laser
  • Infusion
  • Apparel Transfer

Step 2

Prepare your order.

Your P.O. should include:

  • Indicate order is for SureShip®
  • P.O. number
  • Item number and quantity (up to minimum 2nd column quantity)
  • Decoration method (for embroidery, provide Pantone solid PMS number and thread color to match artwork)
  • Valid imprint location (refer to product information on website)
  • Valid shipping address (no P.O. boxes)
  • Contact name, phone number and email (including after-hours phone number)
  • Shipping method
  • Third-party shipping account number, if applicable
  • Time and date order needs to be delivered
  • Special pricing and name of person who authorized, if applicable
  • For reorders, include previous P.O. number, order number or invoice number. (For reorders from longer than 18 months previous, artwork must be resubmitted.)

Step 3

Send your complete Trimark order* with the P.O. number in the subject line to [email protected]. Send your artwork with the P.O. number in the subject line to [email protected]. Artwork must be camera-ready or a vector art file sent to size.

SureShip® For Pickup Orders

 Pickup orders will be available the day after the SureShip® date. Example: Order placed before midnight (EST) Monday. Pickup available Wednesday.

Orders That Do Not Qualify For SureShip®

 See product details on website for item eligibility.

  • Less-than-minimum orders and orders beyond second-column quantity
  • Orders with these decoration methods: mixed media, embroidery with more than 10,000 stitches, 3D raised
  • Scripto Pens, PolyPro Items and Laser on Drinkware above the 2nd column max quantity
  • Orders that require paper proofs or pre-production samples
  • Orders for spec samples or self-promotions
  • Items with multiple decoration locations or non-standard decoration locations
  • Typesetting and art modifications
  • Multi-color decoration is limited to digital print (no multiple spot colors)
  • More than 10 drop shipments
  • Orders with insertions or special handling
  • Other restrictions may apply

*Complete orders include all required information, approved artwork and approved credit.

FAQ

Q: What is SureShip®?

A: Next-day turn for qualifying orders with an associated fee.

Q: What is the fee?

A: $50[G] in the United States.

Q: How do I know whether an order qualifies?

A: Look for the SureShip® icon on the PCNA.com product page. Other factors may affect whether an order qualifies, including decoration method.

Q: My artwork is not ready for production. Can it still be used for a SureShip® order?

A: No. For example, if your art needs to have a tagline removed or be converted to Illustrator format, the order will not qualify for SureShip®.

Q: Is it possible to get a paper proof or pre-production sample for a SureShip® order?

A: No.

Q: Is there a limit on imprint locations?

A: SureShip® orders can only have one imprint location – with the exception of umbrellas, which can have two panels imprinted.

Q: Are drop shipments available with SureShip®?

A: Yes. You can do up to 10 drop shipments.

Q: Do gift sets qualify?

A: Yes. One imprint location per item.

Q: Can products originating from different PCNA facilities be combined for a SureShip® order?

A: No.

Q: What other common factors disqualify an order for SureShip®?

A: Non-standard imprint locations; Perfectly Packaged orders; self-promos and spec samples; less-than-minimum orders; orders with special inserts or handling; orders with 3D imprint methods.