SureShip®

Service Status SureShip Logo

SureShip® is currently available for all qualifying products and decoration methods.

Need It Fast? No Problem.
Next-Day Turn With SureShip®

Submit your order details and we’ll get it out the door the very next business day. $50 [G] fee. Restrictions apply. See details for hardgoods and apparel.

SureShip® For Hardgoods Orders

Submit your order by midnight (EST), and we’ll get it out the door the very next business day.

Step 1

Verify your artwork is compatible with the decoration method. One decoration method only.

-  Color print (one color only)

-  Digital print (excludes drinkware and transfers on Bullet items)

-  Deboss

-  Laser

-  Embroidery (exact reorders up to 10,000 stitches, excludes new art)

-  Sublimation (excluding neoprene shoelaces for orders over 500 and belts)

-  Labeling (one color only and no custom labels)

Step 2

Prepare your order.

Your P.O. should include:

-  Indicate order is for SureShip®

-  P.O. number

-  Item number and quantity (maximum: up to fifth-column quantity)

              - Scripto Pens, PolyPro Items and Laser on Drinkware only up to 2nd column max quantity

-  Decoration method

-  Valid imprint location (refer to product information on website)

-  Imprint color (Pantone solid PMS number or a suggested standard color)

-  Valid shipping address (no P.O. boxes)

-  Contact name, phone number and email (including after-hours phone number)

-  Shipping method

-  Third-party shipping account number, if applicable

-  Time and date order needs to be delivered

-  Special pricing and name of person who authorized, if applicable

-  For reorders, include previous P.O. number, order number or invoice number. (For reorders from longer than 18 months previous, artwork must be resubmitted.)

Step 3

- Leed's

- Send your complete order* with the P.O. number in the subject line to [email protected].

- Send your artwork with the P.O. number in the subject line to [email protected]. Artwork must be camera-ready or a vector art file sent to size.

- Bullet

- Send your complete order* with the P.O. number in the subject line to [email protected].

- Send your artwork with the P.O. number in the subject line to [email protected]. Artwork must be camera-ready or a vector art file sent to size.

SureShip® For Pickup Orders

Pickup orders will be available the day after the SureShip® date. Example: Order placed before midnight (EST) Monday. Pickup available Wednesday.

Orders That Do Not Qualify For SureShip®

 See product details on website for item eligibility.

- Less-than-minimum orders and orders beyond fifth-column quantity

- Orders with these decoration methods: digital print for drinkware, full color for JournalBooks, embroidery with new art, custom labels and transfer on Bullet items.

- Orders that require paper proofs or pre-production samples

- Orders for spec samples or self-promotions

- Umbrellas with more than two panels being decorated

- Items with multiple decoration locations or non-standard decoration locations

- Typesetting and art modifications

- Multi-color decoration is limited to digital print (no multiple spot colors)

- More than 10 drop shipments

- Orders with insertions or special handling

- Other restrictions may apply

*Complete orders include all required information, approved artwork and approved credit.

SureShip® For Apparel Orders

Submit your order by 5pm (EST), and we’ll get it out the door the very next business day.

Step 1

Verify your artwork is compatible with the decoration method. One decoration method only.

- Apparel Deboss

- Apparel Embroidery (exact reorders up to 10,000 stitches)

- Apparel Laser

- Infusion

- Apparel Transfer

Step 2

Prepare your order.

Your P.O. should include:

- Indicate order is for SureShip®

- P.O. number

- Item number and quantity (maximum: up to second-column quantity)

- Decoration method (for embroidery, provide Pantone solid PMS number and thread color to match artwork)

- Valid imprint location (refer to product information on website)

- Valid shipping address (no P.O. boxes)

- Contact name, phone number and email (including after-hours phone number)

- Shipping method

- Third-party shipping account number, if applicable

- Time and date order needs to be delivered

- Special pricing and name of person who authorized, if applicable

- For reorders, include previous P.O. number, order number or invoice number. (For reorders from longer than 18 months previous, artwork must be resubmitted.)

Step 3

Send your complete Trimark order* with the P.O. number in the subject line to [email protected]. Send your artwork with the P.O. number in the subject line to [email protected]. Artwork must be camera-ready or a vector art file sent to size.

SureShip® For Pickup Orders

 Pickup orders will be available the day after the SureShip® date. Example: Order placed before midnight (EST) Monday. Pickup available Wednesday.

Orders That Do Not Qualify For SureShip®

 See product details on website for item eligibility.

- Less-than-minimum orders and orders beyond second-column quantity

- Orders with these decoration methods: mixed media, embroidery with more than 10,000 stitches, 3D raised

- Orders that require paper proofs or pre-production samples

- Orders for spec samples or self-promotions

- Items with multiple decoration locations or non-standard decoration locations

- Typesetting and art modifications

- Multi-color decoration is limited to digital print (no multiple spot colors) 

- More than 10 drop shipments

- Orders with insertions or special handling

- Other restrictions may apply

*Complete orders include all required information, approved artwork and approved credit.

FAQ

Q: What is SureShip®?

A: Next-day turn for qualifying orders with an associated fee.

Q: What is the fee?

A: $50[G] in the United States.

Q: How do I know whether an order qualifies?

A: Look for the SureShip® icon on the PCNA.com product page. Other factors may affect whether an order qualifies, including decoration method.

Q: My artwork is not ready for production. Can it still be used for a SureShip® order?

A: No. For example, if your art needs to have a tagline removed or be converted to Illustrator format, the order will not qualify for SureShip®.

Q: Is it possible to get a paper proof or pre-production sample for a SureShip® order?

A: No.

Q: Is there a limit on imprint locations?

A: SureShip® orders can only have one imprint location – with the exception of umbrellas, which can have two panels imprinted.

Q: Are drop shipments available with SureShip®?

A: Yes. You can do up to 10 drop shipments.

Q: Do gift sets qualify?

A: Yes. One imprint location per item.

Q: Can products originating from different PCNA facilities be combined for a SureShip® order?

A: No.

Q: What other common factors disqualify an order for SureShip®?

A: Non-standard imprint locations; Perfectly Packaged orders; self-promos and spec samples; less-than-minimum orders; orders with special inserts or handling; orders with 3D imprint methods.