Help & FAQs: Shipping




For U.S. domestic shipping quotes, UPS is our standard carrier. When your order ships, you'll receive an Advance Shipping Notice with a tracking number.

Third-Party and Customer Designated Shippers
Third party orders will be assessed a per-order handling fee. If you provide us with an account number for shipping, or designate a specific carrier, you assume responsibility for the shipment from the time the order is ready for pickup.
Customer Pickup
Pickup hours are between 8:00AM EST and 8:00PM EST on regularly scheduled business days. Contact information for the party picking up the order must be provided in the shipping instructions of the order. When the order is completed, we will call the pickup contact to schedule the pickup time and location. If billing information is not provided to us, you will be required to provide your own bill of lading.

Weights on the website are approximations based on ground shipping. Shipping weights for items packed in oversized boxes may vary greatly from actual shipping weight. Variances may occur from product density, packaging and dimensional shipping weight. Dimensional weight qualifying shipments will be billed accordingly. Leed’s is not responsible for differences in final freight charges versus quoted estimates.

Exporting goods to foreign markets is complex, and requirements vary by country. If you intend to export your order, our shipping department can handle the arrangements for your shipment and advise if there are any issues that might affect its import at your intended destination. However, due to the legal complexities surrounding international shipments, we are not permitted to provide any export documentation should you or your agent handle the export logistics.

UPS® carbon neutral
We're proud to ship orders using UPS® carbon neutral, an option that supports projects to offset the emissions of your shipment's transport. With environmental projects ranging from reforestation and wastewater treatment to landfill gas destruction, UPS® carbon neutral is another way we can all work together to make a difference.