Help & FAQs: Samples




Online Virtuals

Create lifelike virtuals in just a few clicks! It’s easy when you’re signed into your PCNA.com account.

  1. Go to product page.
  2. Click the “Create a virtual” box.
  3. Choose a color.
  4. Choose a decoration method.
  5. Upload your artwork.
  6. Select a decoration location.

If you need something more complex, you can also request a presale virtual.

Watch a short demo about online virtuals on our web tutorials page.

Graphics Lab

Give your artwork a fresh new look with a custom design from our Graphics Lab team.

  • $62.48 [G]
  • Service includes one design and up to two revisions. More than two revisions will incur an additional charge.
  • Pre-sale orders will be invoiced as spec samples.

For more information, contact your representative or customer service at 800-860-1555.

You can also get a closer look at the service here.

Random decorated samples up to $10.00 (Z) EQP will be at no charge when ordered on our website using a third-party carrier. Samples orders may not be split. Limit up to 15 per item number. Flat rate shipping is available for sample orders under quantity of five and is charged by FOB. Sample orders received by 4 PM EST (for U.S. destinations) and 2 PM EST (for Canadian destinations) will ship same business day if shipped using flat rate. If using other ship methods or UPS third party account, the sample order will ship the next business day. Please provide a third-party shipper number for direct freight billing. If a shipper number is not provided, we will invoice for the applicable shipping charges. Sample orders will ship UPS ground unless otherwise requested. These items are non-returnable. Any power banks or items containing hazardous materials will ship next day. Learn more about flat rate shipping for sample orders
Spec samples include a specific logo, decoration method and location. These can be purchased at 25% off catalog EQP for the product. These items are non-returnable. Full setup and running charges apply. Limit of three per item number. Spec samples are available for up to 5 items (maximum of 3 pieces per item). Spec samples are not available for SureShip®. Spec samples are not available on direct process and offset printed items.
Self-promotions can be purchased at standard decorated order pricing for the product. Full setup and running charges apply. These items are non-returnable. Limit of middle-column quantity per item number. Additional restrictions may apply on new items. Self-promotion discount only applies to the specific piece that is decorated with the distributor's name or logo only. The addition of other imprinted logos or names to the product will disqualify it from receiving any discount. In the case of multiple items on one order; only the items with the distributor name or logo are eligible for the self-promotion discount. Clearance items are not available for self-promotion.