In the course of using PCNA as a preferred supplier, use of our website and in responding to our surveys, you may have the opportunity to voluntarily submit PII (e.g., providing profile information or providing an e-mail address). We collect information from you at several different points on our website. We strive to limit the information collected about you to what is needed for conducting our business and offering products and services that might be of interest to you.
We may collect the following PII:
Contact information, including email address and IP address
Demographic information such as zip code, preferences and interests
Other information relevant to customer surveys and/or offers
When you send us an email message, we will retain the content of the email, your email address, and our response, in order to handle any follow-up questions you may have. We also use it to measure how effectively we address your concerns. Email messages sent to our website may not be secure. You should not send confidential information by email. If you choose to do so, you accept the risk that a third party may intercept email messages.
We also collect non-personal information about your visits such as service provider, browser type, and pages accessed on our website to optimize your user experience and enhance your time spent with us online. We also receive information telling us what website you came from.
When you access the Internet, the computers that host websites you visit (web servers) automatically receive some anonymous information. This "usage data" may include a record of which pages a web browser has visited. PCNA's servers receive usage data when customers visit our website. PCNA may use various kinds of software devices to collect information about the internet use related to our website. Small files called "cookies" may be attached to your web browser. These files identify your browser and may save information such as passwords so that our website can recognize you when you return.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We require this information to understand your needs and provide you with a better service, and in particular for internal record keeping.
In addition to the uses described above, we may use the information we collect to:
to improve the content of our website.
to notify you about updates to our website.
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
to contact you for marketing purposes.
in any other way we may describe when you provide the information.
for any other purpose with your consent.
to all PCNA offices world-wide.
to contractors, service providers, and other third parties we use to support our business, such as our third party payment card processor, our shipping vendors for the processing of customer orders, or our web developer for improvements to our website.
to analytics tools for the creation of personalized digital content or for email marketing activities.
to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Universal's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which information held by us about our website visitors is among the assets transferred.
to law enforcement as required to comply with applicable laws.
We do not sell or rent our customers' information to any outside company or organization.
The website, and the content available on the website, is neither intended for, nor directed to, minors under the age of 18. Additionally, you must be at least 18 years old to have our permission to use our websites.
We store your Personal Information on our servers and the servers of third party service providers. We retain your Personal Data for the duration of the business relationship and for a period thereafter to allow you to recover your account information, to analyze your data for our business operations, and for archiving purposes. For more information on where or how long your data is stored, please contact us at [email protected].
California Civil Code Section § 1798.83 permits users of our website who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email or write to us at the contact information provided above.
We have implemented measures designed to secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure, such as firewalls and an information security policy which governs the use of electronic information by our employees.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. We are not responsible for the content of such websites or the protection and privacy of any information which you provide while visiting such sites. Third-party websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above addresses. We will work with you to make any corrections deemed necessary. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.