Legal Documentation

Website Terms of Use 

By visiting www.pcna.com/en-us or www.pcna.com/en-ca and Polyconcept North America's (together with Polyconcept North America's affiliates, "PCNA") other affiliated websites (the "Websites"), you agree to abide by the Terms of Use described below. We have created these rules and guidelines to protect you and to ensure that the Websites are safe for everybody. By agreeing to these terms, you are taking responsibility for your own actions. If you do not agree to the terms of use below, please do not access or use the Websites. This Privacy Policy applies to the websites that are listed below, which are owned and operated by PCNA (collectively, the “Website(s)”):

• www.pcna.com;
• www.trimarksportswear.com;
• www.journalbooks.com; and
• www.polyconcept.com.

LEGAL NOTICE USE OF THE WEBSITES:

Accuracy of Information. PCNA obtains all information, downloadable files and software contained herein from sources believed by PCNA to be accurate and reliable. Because of the possibility of human and mechanical error as well as other factors, PCNA shall not be held responsible for any errors or omissions in the information, and/or downloadable files, and/or software available at the Websites. PCNA makes no representations, and expressly disclaims all responsibilities, about the suitability, for any purpose, of the information, downloadable files and/or software that are available to the user at the Websites. Information and software may be changed at any time without notice of any kind. Any reliance you place on such information is strictly at your own risk.

Acceptance of Terms of Use of the Websites. The access to the Websites is provided to you by PCNA under these Terms of Use. Although portions of the Websites may be viewed simply by visiting such Website, in order to receive additional services from PCNA you may need to sign on as a guest or register as a member of such Website. If you sign on to the Websites as a guest or if you register as a member of the Websites' community, these Terms of Use will govern your use of the Websites, including access to message boards and other features.

By accessing, browsing, submitting information to and/or using the Website, you agree and acknowledge on your own behalf that you have read, understand and agree to be bound by the Terms of Use and to comply with all applicable laws including, without limitation, all federal, state and local tax and tariff laws, regulations, and/or directives. If you do not agree to these Terms of Use, please do not use the Websites.

These Terms of Use govern your use of the Websites and all services provided in connection with the Websites. PCNA shall not be liable to you for any breach of these Terms of Use. In addition, PCNA does not bear any fiduciary responsibility to any user of the Websites. The Terms of Use for your continued use of the Websites will be posted on the Websites. Please check this area, and the Modifications to These Terms of Use section below, before using the Websites to determine whether a change has been made to these Terms of Use. Registration Information/Privacy Policy Collection of Personal Information When you engage in certain activities on this site, such as filling out forms, downloading software, or entering complaints, PCNA may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, PCNA may require that you provide certain personal information, such as your name, mailing address, email address, and other personal identifying information. PCNA collects, uses, and discloses this information in accordance the PCNA Website Privacy Policy.

CREDIT CARD SURCHARGE

Beginning January 16, 2023, a credit card surcharge fee of 2.7% USD/2.4% CAD of the total payment amount will be assessed on all credit card payments.

USE OF COOKIES

When you visit the Websites, you can surf the site anonymously and access important information without revealing your identity. In order to analyze and improve our site, PCNA uses "cookies" to track your visit. For more information on cookies and automated information collection tools used on the Websites, please see the PCNA Website Privacy Policy.

PCNA CONTACT INFORMATION

PROHIBITED USES

You agree that you will not:

• Use the Websites in any manner that could damage, disable, overburden, or impair the Websites or interfere with any other party’s use and enjoyment of them;
• Attempt to gain unauthorized access to any Website account, computer systems or networks associated with PCNA or the Websites;
• Obtain or attempt to obtain any materials or information through the Websites by any means not intentionally made available or provided by PCNA;
• Use any robot, spider, or other automatic device, process or means to access the Websites for any purpose, including monitoring or copying any of the material on the Websites;
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful;
• Attack the Websites via a denial-of-service attack or a distributed denial-of-service attack; or
• Impersonate or attempt to impersonate PCNA, a PCNA employee, another user or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).

MODIFICATIONS OF THESE TERMS OF USE

PCNA may modify these Terms of Use from time to time at its sole discretion. Each time you log on to the Websites, you will be deemed to have accepted any such changes, unless you arrange to terminate your registration with the Websites immediately (i) by notifying PCNA of your unwillingness to accept the changes to the Terms of Use; and (ii) by discontinuing your use of the Websites.

MODIFICATIONS OF THE WEBSITES

PCNA may modify or discontinue the Websites with or without notice to you and without liability to you or to any third party.

CONTENT OF MESSAGES

You also agree not to use the Websites to send or post on message boards or any place on the Websites, any message or material that is unlawful, harassing, libelous, defamatory, abusive, threatening, harmful, vulgar, obscene, profane, sexually oriented, threatening, racially offensive, inaccurate, or otherwise objectionable material of any kind or nature or that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law or regulation, or encourage the use of controlled substances.

PCNA reserves the right to delete any such material from the Websites. PCNA will cooperate fully with any law enforcement officials and/or agencies in the investigation of any person or persons who violate the Terms of Use contained in this Section. You agree not to post or use the Websites to distribute or send any illegal material of any kind, including but not limited to, illegal material in the form of text, graphics, video, programs or audio files. Posting content or participating in any form of discussion with the intention to commit any illegal activity is strictly prohibited.

INTELLECTUAL PROPERTY NOTICES

The Websites and the data, material, content or other information therein (the “Content”) are protected by copyrights, trademarks, or are subject to other proprietary rights. Accordingly, you are not permitted to use the Website or Content in any manner, except as expressly permitted by PCNA in these Terms of Use. The Website and Content may not be copied, reproduced, modified, published, uploaded, posted, transmitted, performed, or distributed in any way, and you agree not to modify, rent, lease, loan, sell, distribute, transmit, broadcast, or create derivatives without the express written consent of PCNA or applicable owner.

Copyright. You should assume that everything you see or read on the Websites is copyrighted unless otherwise noted and may not be used without the written permission of PCNA. PCNA neither warrants nor represents that your use of materials displayed on the Websites will not infringe the rights of third parties. Content, images, photographs, data, or illustrations displayed on the Websites is either property of, or used with permission by, PCNA. The use of these materials by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms of Use or specific permission provided elsewhere on the Websites. Any unauthorized use of any content, images, photographs, or illustrations may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Trademark. Nothing contained on the Websites should be construed as granting or conveying, by implication, or otherwise, any license or right to use any trademark displayed on the Websites without the written permission of PCNA or such third party that may own a trademark displayed on the Websites. Your misuse of PCNA’s trademark(s) displayed on the Websites, or any other Content on the Websites, except as provided herein, is strictly prohibited.

Your Content. Any Content you create or own or to which you have a license and use on the Website is Your Content. In sharing Your Content on the Websites, you warrant and represent you have the legal right to use Your Content and grant PCNA an irrevocable, royalty-free, fully paid up, worldwide, non-exclusive license to use Your Content in providing any Website services as described in these Terms of Use and in any posted policies on the Websites. The Website services may also provide you with features like photo thumbnails, previews, easy sorting, editing, sharing, creating templates, and searching. These and other features may require PCNA systems to access, store, and scan Your Content. You may also be able to share Your Content with others, so please think carefully about what you share.

You acknowledge and agree that you are solely responsible for complying with the applicable restrictions on use of all Content, copyrighted materials and trademarks that you see, hear, and use on the Websites. You understand that any unauthorized use of such intellectual property would result in irreparable injury for which money damages would be inadequate. You further acknowledge that, in the event of any such unauthorized use, PCNA or the applicable intellectual property owner will have the right, in addition to other remedies available at law and in equity, to immediate injunctive relief to prevent any such unauthorized use. 

THIRD PARTY SERVICES

Special routing icons may be included within the Websites, the activation of which will allow you to access and learn more about PCNA and other services provided by PCNA or its affiliates whereby the use of such icons is free of additional charge to you. When you access any of these services, your rights and obligations will be governed by the agreements and policies relating to the use of these services.

LINKS TO THIRD PARTY SITES

The links to third parties sites contained within the Websites will allow you to leave the Websites. The sites that are linked to the Websites are not under the control of PCNA. PCNA is not, and shall not be, held responsible for the contents, in any way or form, of any linked site or of any link contained in a linked site. PCNA provides these links only as a convenience to you, the user of the Websites; and the inclusion of any link does not imply endorsement by PCNA of the linked site. Any rights not expressly granted by PCNA herein are expressly reserved.

DISCLAIMER OF WARRANTIES

YOU EXPRESSLY AGREE THAT USE OF THE WEBSITES IS AT YOUR SOLE RISK. THE WEBSITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. PCNA EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PCNA MAKES NO WARRANTY THAT THE WEBSITES WILL MEET YOUR REQUIREMENTS, OR THAT THE WEBSITES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES PCNA MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITES. PCNA WILL NOT BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, WHETHER FORESEEABLE OR NOT, WHICH MAY RESULT FROM THE UNAVAILABILITY OR MALFUNCTION OF THE WEBSITES. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITES IS AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. YOU UNDERSTAND AND AGREE THAT PCNA DOES NOT GUARANTEE THE ACCURACY OR COMPLETENESS OF ANY INFORMATION IN OR PROVIDED IN CONNECTION WITH THE WEBSITE.

PCNA IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS OR FOR THE RESULTS OBTAINED FROM THE USE OF SUCH INFORMATION. THE INFORMATION IS PROVIDED WITH THE UNDERSTANDING THAT NEITHER PCNA NOR ITS MEMBERS, WHILE SUCH MEMBERS ARE PARTICIPATING IN THE WEBSITES, ARE ENGAGED IN RENDERING LEGAL, BUSINESS, INVESTING, COUNSELING OR OTHER ADVISORY SERVICES. PCNA ENCOURAGES YOU TO SEEK APPROPRIATE PROFESSIONAL ADVICE OR CARE FOR ANY SITUATION OR PROBLEM THAT YOU MAY HAVE. PCNA SHALL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED, OR ALLEGED TO HAVE BEEN CAUSED, DIRECTLY OR INDIRECTLY, BY THE INFORMATION OR IDEAS CONTAINED, SUGGESTED OR REFERENCED IN THIS SERVICE AREA. YOUR PARTICIPATION IN THE WEBSITES IS ENTIRELY AT YOUR OWN RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM PCNA OR THROUGH THE WEBSITES SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

PCNA MAKES NO WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH THE WEBSITES OR ANY TRANSACTIONS ENTERED INTO THROUGH THE WEBSITES. PCNA IS NOT RESPONSIBLE FOR THE CONTENT ON THE INTERNET OR WORLD WIDE WEB PAGES THAT IS CONTAINED OUTSIDE THE WEBSITE. AS A CONVENIENCE TO THE WEBSITES' USERS, PCNA MAY PROVIDE LINKS TO RESOURCES THAT ARE BEYOND PCNA'S CONTROL. PCNA MAKES NO REPRESENTATIONS AS TO THE QUALITY, SUITABILITY, FUNCTIONALITY OR LEGALITY OF ANY SITES TO WHICH THE WEBSITES MAY PROVIDE LINKS, AND YOU HEREBY WAIVE ANY CLAIM YOU MIGHT HAVE AGAINST PCNA WITH RESPECT TO SUCH SITES. 

LIMITATION OF LIABILITY

PCNA SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR THE INABILITY TO USE THE WEBSITES OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE WEBSITES OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA, OR OTHER INTANGIBLES, EVEN IF PCNA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

PROMOTIONAL MESSAGES

PCNA may, from time to time, send email messages to you containing advertisements, promotions, etc. PCNA makes no representation or warranty with respect to the content of any such email messages or services that may be obtained from PCNA, and you agree that PCNA shall not have any liability with respect thereto.

INDEMNIFICATION

You agree to indemnify and hold each officer and/or employee of PCNA, its parent companies, subsidiaries and affiliates, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Websites or Content, the violation of these Terms of Use by you, or the infringement by you, or any other user of your account, of any intellectual property or other right of any person or entity.

APPLICABLE LAW

These Terms of Use shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflicts of laws provisions thereof. The sole jurisdiction and venue for actions related to the subject matter hereof shall be Pennsylvania State and U.S. Federal courts sitting in the County of Allegheny. In any action or proceeding to enforce rights under this Agreement, the prevailing party will be entitled to recover costs and attorneys' fees. Any cause of action or claim you may have arising out of or relating to these Terms of Use or the Websites must be commenced within one (1) year after the cause of action accrues, otherwise, such cause of action or claim is permanently barred.

REMEDIES FOR BREACH OF THESE TERMS BY YOU

In the event that PCNA determines, at its sole discretion, that you have breached any portion of these Terms of Use, or have otherwise demonstrated conduct inappropriate for the community of the Websites, PCNA reserves the right to (i) warn you via email that you have violated these Terms of Use; (ii) delete any content provided by you or your agent(s) to the Websites, (iii) delete all content provided by you to the Websites, (iv) discontinue your registration with the Websites; (v) notify and/or send content to and/or fully cooperate with the proper law enforcement authorities for further action; and/or (vi) any other action which PCNA deems to be appropriate. In its sole discretion, PCNA may terminate or suspend your access to the Websites for breach of these Terms of Use or for any reason whatsoever, with or without notice. PCNA shall not be liable for any losses or damages arising from any such termination of service.

MISCELLANEOUS

In the event that any provision of the Terms of Use conflicts with the law under which the Terms of Use are to be construed or if any such provisions are held invalid by a court with jurisdiction over the parties to the Terms of Use, such provision will be deemed to be restated to reflect as nearly as possible the original intentions of the parties in accordance with applicable law, and the remainder of these Terms of Use will remain in full force and effect. The failure of either party to insist upon or enforce strict performance by the other party of any provision of the Terms of Use or to exercise any right under the Terms of Use will not be construed as a waiver or relinquishment to any extent of such party's right to assert or rely upon any such provision or right in that or any other instance, rather, the same will be and remain in full force and effect.

PCNA may assign its rights and obligations under these Terms of Use and upon such assignment PCNA may be relieved of any further obligation hereunder. You represent to PCNA that you have the authority to register with the Websites according to these Terms of Use.

These Terms of Use and any Additional Terms constitute the entire understanding between the parties as to the subject matter herein, and supersede all prior agreements and understandings. Any legally unenforceable provision of these Terms of Use will, at the election of PCNA, be deleted or modified to correct the defect and, regardless, the remainder of the terms of these Terms of Use will remain valid and enforceable.

Effective March 1, 2023

In order to protect the quality, image and consistency of the products sold under the Polyconcept North America's ("PCNA") affiliated companies Leedsworld, Bullet Line, and Timeplanner Calendars (each a “PCNA Company”, and collectively the “PCNA Companies”), including PCNA's brands ("PCNA's Own Brand(s)") as well as PCNA's licensed, third-party brand names (“PCNA's Licensed Brand(s)” and, together with PCNA's Brand(s), the "Brands"), the PCNA Companies are issuing the following Policy for Online Advertising (this "Policy"), effective as of March 1, 2023 (the "Effective Date"). This Policy also extends to any new PCNA Own Brands and any new PCNA Licensed Brands that are introduced to the PCNA product line after the Effective Date.

The Policy is as follows:

1. The PCNA Companies will sell products only to those qualified Distributors or qualified Resellers who, in the sole discretion of the PCNA Companies, do not diminish or otherwise harm any of the Brands. The following are examples of conduct that the PCNA Companies believe harm the Brands:

(a) advertising or marketing any of the Brands in any way that disparages, misrepresents or injures any Brand; and/or

(b) advertising or marketing products through online or print advertising methods at deeply discounted prices (e.g., discounted more than 10% for PCNA's Licensed Brand products or 20% for any PCNA Own Brand products) from the applicable PCNA Company's lowest published coded catalog prices at the applicable PCNA Company’s highest published catalog quantities or temporarily reduced promotional prices; and/or

(c) using any Brand products in any illegal, deceptive, undesirable, or improper advertising, marketing or selling practice, including predatory or “loss leader” pricing, bait and switch, or negative selling practices.

2. The Brand products are for sale only through the promotional products industry. They are not intended for sale through electronic retail channels (i.e. eBay, Amazon.com, etc.).

This Policy represents each PCNA Company's unilateral statement of its intent in selling, or continuing to sell, its respective products, and is not a contract for the sale of products, nor an offer to form a contract. It is not the purpose or intent of this Policy to reach agreement with any Distributor or Reseller regarding the resale prices such Distributor or Reseller will charge. The PCNA Companies are not asking for, and will not accept, any agreement about a Distributor’s or Reseller’s compliance with this Policy. Rather, this Policy reflects the PCNA Companies’ decision on how to best to advertise and market their respective products, including the decision to sell to only those Distributors and Resellers who are committed to furthering the Brands, and appropriate product positioning.

If a PCNA Company discovers a Distributor or Reseller engaging in any practice inconsistent with this Policy, it may unilaterally decide, in its sole discretion, to terminate its business relationship with that Distributor or Reseller in whole or in part. Each PCNA Company reserves the right, in its sole discretion, to choose those Distributors and Resellers with whom it will do business for Brand products.

Except as specifically authorized by a PCNA Company, PCNA Company sales representatives are strictly prohibited from discussing this Policy or any advertising, pricing, or product positioning practice with any Distributor or Reseller, and from seeking or accepting any assurance of compliance with this Policy. All questions regarding this Policy shall be directed, in writing, to [email protected] with "Policy for Online Advertising" in the subject line.

The PCNA Companies do not seek any comments from any Distributor or Reseller about the advertising, pricing, or product positioning practices of any other Distributor or Reseller. Further, the PCNA Companies will not, under any circumstances, discuss the business dealings of any Distributor or Reseller with any other Distributor or Reseller. The PCNA Companies reserve the right to change, amend, or discontinue this Policy at any time.

This Privacy Policy was last updated on July 26, 2022.

We know that your privacy is important to you, and we work hard to earn and keep your trust.  PCNA (collectively with its subsidiaries, “PCNA,” “we,” “us,” and “our,”), respects your privacy and is committed to protecting your privacy through our compliance with this Privacy Policy (the “Privacy Policy”).

This Privacy Policy addresses our use and disclosure of the information we collect from you, which includes personal information (“Personal Information”) and also non-personal information.  This Privacy Policy applies to the websites that are listed below, which are owned and operated by PCNA (collectively, the “Website(s)”):

·      www.pcna.com;

·      www.trimarksportswear.com;

·      www.journalbooks.com; and

·      www.polyconcept.com. 

This Privacy Policy does not apply to information collected by us offline or through any other means, including on any other website operated by any third party, or information collected by any third party through any application or content (including advertising) that may link to or be accessible from the Website (for further information, see below, “Links to Other Websites”).

Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.  If you do not agree with our policies and practices, then please do not use our Website.  By using our Website, you agree to the terms of this Privacy Policy.  This Privacy Policy may change from time to time (see below, “Changes to this Policy”).  Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

WHAT WE COLLECT

In the course of using PCNA as a preferred supplier, using our Website and in responding to our surveys, you may have the opportunity to voluntarily submit Personal Information.  Personal information is information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user, household or device. We strive to limit the information collected about you to what is needed for conducting our business and offering products and services that might be of interest to you.  We may collect the following Personal Information from users of the Website:

We obtain the categories of Personal Information listed above from the following categories of sources:

• Directly from you. For example, when you:
• register yourself with the Website;
• place an online order;
• subscribe to one of our e-newsletters;
• submit a job application; or
• communicate with us, such as through chat or the contact forms.
• Indirectly from you. For example, through information we collect from you in the course of providing our services to you
• Directly and indirectly from activity on our Website. For example, from Website usage details that are collected automatically, such as information, including non-personal information, about your visits to the Website and telling us what website you came from. If you are logged in to the Website, your Website customer number is linked to Website session details and can be used to identify you personally.  For more information on automatic information collection, please review the “How We Use Cookies” section below.

Free Text Boxes. The information that you provide in each case will vary. In some cases, you may be able to provide Personal Information via email or free text boxes, such as contacting PCNA to request further information or using the Live Chat feature. When providing your Personal Information, please provide only relevant information and do not provide unnecessary sensitive information, such as Social Security numbers or other sensitive personal data, unless required for our services. When you send us an email message, we will retain the content of the email, your email address, and our response, in order to handle any follow-up questions you may have. We also use it to measure how effectively we address your concerns. Email messages sent to our Website may not be secure. You should not send confidential information by email. If you choose to do so, you accept the risk that a third party may intercept email messages.

Live Chat. We partner with a trusted third-party vendor to provide you with Live Chat features to better assist you. In order to use our Live Chat features, you may be required to create an account or log-in on the Website. This may require you to provide your first and last name, email, and other contact information. When using the Live Chat features, please only provide necessary information and do not provide sensitive information. For record keeping, training, and quality assurance purposes, we or our third-party vendor may record and maintain a transcript of any communications in the Live Chat.

HOW WE USE COOKIES

When you access the internet, the computers that host websites you visit (web servers) automatically receive some anonymous information. This "usage data" may include a record of a browser type, which pages a web browser has visited, and an IP address. PCNA's servers receive usage data when customers visit our Website. PCNA may use various kinds of software devices to collect information about the internet use related to our Website.  Some of the tools we use to automatically collect information about you may include:

(a) Cookies.  A “cookie” is a small data file transmitted from a website to your device’s hard drive.  Cookies are usually defined in one of two ways, and we may use either (or both) of them: 

1. session cookies, which do not stay on your device after you close your browser, and
2. persistent cookies, which remain on your device until you delete them or they expire.

We use the following categories of cookies on our Website:

1. Strictly Necessary Cookies. These cookies are essential in order to enable you to move around the Website and use its features. Without these cookies, services you have requested, such as maintaining a record of your purchased items (e.g. a shopping cart), cannot be provided.
2. Performance Cookies. These cookies collect anonymous information on how you use our Website to help us understand how you arrive at our Website, browse or use our Website and highlight areas where we can improve, such as navigation. The data stored by these cookies never shows personal details from which your individual identity can be established.
3. Functionality Cookies. These cookies remember choices you make such as the country from which you visit our Website, your preferred language, and your search parameters. This information can then be used to provide you with an experience more appropriate to your selections and to make your visits to our Website more tailored to your preferences. The information in these cookies may be anonymized.  These cookies cannot track your browsing activity on other websites.
4. Targeting Cookies or Advertising Cookies. These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign.  The cookies are usually placed by third-party advertising networks.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website’s functions or features.

(b) Google Analytics.  The Website sends aggregated, non-Personal Information to Google Analytics for the purpose of providing us with the ability to conduct technical and statistical analysis on the Website’s performance.  For more information on how Google Analytics supports the Website and uses information sent from the Website, please review Google’s privacy policy.

(c) Web Beacons.  A Web Beacon is an electronic image.  Web Beacons can track certain things from your computer and can report activity back to a web server allowing us to understand some of your behavior.  If you choose to receive emails from us, we may use Web Beacons to track your reaction to our emails.  We may also use them to track if you click on the links and at what time and date you do so.  Some of the third-party marketers we engage with may use Web Beacons to track your interaction with online advertising banners on our Website.  This information is only collected in aggregate form and will not be linked to your Personal Information.  Please note that any image file on a webpage can act as a Web Beacon.

(d) Embedded Web Links.  Links provided in our emails and, in some cases, on third-party websites may include tracking technology embedded in the link.  The tracking is accomplished through a redirection system.  The redirection system allows us to understand how the link is being used by email recipients.  Some of these links will enable us to identify that you have personally clicked on the link and this may be attached to the Personal Information that we hold about you.  This data is used to improve our service to you and to help us understand the performance of our marketing campaigns.

(e) Third-party Websites and Services.  We work with a number of service providers of marketing communications technology.  These service providers may use various data collection methods to improve the performance of the marketing campaigns we are contracting them to provide.  The information collected can be gathered on our Website and also on the websites where our marketing communications are appearing.  For example, we may collect data where our banner advertisements are displayed on third-party websites.

HOW WE USE THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for internal record keeping.

In addition to the uses described above, we may use the information we collect:

• to improve the content of our Website.
• to notify you about updates to our Website.
• to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• to contact you for marketing purposes.
• for security, credit or fraud prevention purposes.
• in any other way we may describe when you provide the information.
• to process job applications submitted via our Website.
• for any other purpose with your consent.

HOW WE SHARE THE INFORMATION WE GATHER

We do not sell or lease your Personal Information to any third-party.  We may share your Personal Information by disclosing it to a third-party for a business purpose. When we disclose your Personal Information, we enter into a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except for the purposes set forth in the contract. 

In the preceding twelve (12) months, we have disclosed the following categories of Personal Information for one or more business purposes:

• Identifiers;
• Commercial information;
• Internet or other network activity information;
• Sensitive Information; and
• Inferences drawn from other Personal Information.

We may disclose Personal Information that we collect or you provide as described in this Privacy Policy, including:

• to all PCNA offices world-wide.
• to contractors, service providers, and other third-parties we use to support our business, such as our third-party payment card processor, our shipping vendors for the processing of customer orders, or our web developer for improvements to our Website.
• to operators of analytics tools for the creation of personalized digital content or for email marketing activities.

Except as described in this Privacy Policy, we will not share your Personal Information with third-parties without your notice and consent, unless it is under one of the following circumstances:

• Sale of Business or Merger. There are circumstances where PCNA may decide to buy, sell, or reorganize its business in selected countries.  Under these circumstances, PCNA may share Personal Information to a buyer or other successor.  In such circumstances, PCNA will ensure your Personal Information is used in accordance with this Privacy Policy.
• Legal Reasons.
• We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, subpoena, or court order;
• To respond to duly authorized information requests from law enforcement or other governmental authorities;
• To enforce our agreements, policies, or the Terms of Use;
• To investigate and prevent security threats, fraud, or other malicious activity; or
• To respond to an emergency that we believe in good faith requires us to disclose such information to assist in preventing the death or serious bodily injury of any person or PCNA employee.
• To otherwise respond to law enforcement as required to comply with applicable laws.

PAYMENT PROCESSING

In the event we process payment for goods and services through the Site, we utilize a trusted third -party PCI-DSS compliant payment processor to process all of your purchases on the Website ("Payment Processor") and it collects the necessary Personal Information such as first name, last name, credit card number, and other banking information needed to necessitate purchases.  The Payment Processor's use of such Personal Information may be subject to its own Privacy Policy.  We only receive information related to the payment status of your account, which does not include your credit card number or other financial account numbers.  We recommend that you review the Payment Processor's Privacy Policy.

TEXT MESSAGING

You may have the opportunity to receive SMS or "text" messages, pre-recorded voice messages or auto-dialed phone calls from PCNA, its affiliates and related entities as well as third-parties.  Such messaging may be used to authenticate your identity or mobile device, as well as provide you informational updates about services or products you may have requested.  In providing your mobile device number or cell phone number to PCNA, you knowingly consent to such communications from PCNA or for PCNA to use your cell phone number or mobile device number in accordance with PCNA’s Terms of Use.  In providing your number, you represent that you have the authority to agree to receive text messages at the telephone number that you provide to PCNA, or from which you sent the text message request to us.  You further acknowledge that no purchase is required to opt into this service, and you may opt out at any time by following the instructions provided in our communications to you.

Any such communications you receive from us will be administered in accordance with your preferences and this Privacy Policy. 

CHANGES TO THIS POLICY

If our information practices change at some time in the future, we will post the policy changes to our Website to notify you of these changes, and the date of the change will be reported in the last revised block above. If you are concerned about how your information is used, you should visit our Website periodically and review our policies.

NOTE CONCERNING MINORS

The Website, and the content available on the Website, is neither intended for, nor directed to, minors under the age of 18. Additionally, you must be at least 18 years old to have our permission to use our Website.  We encourage parents and guardians to provide adequate protection measures to prevent minors from providing information unwillingly on the internet.  If we are aware of any Personal Information that we have collected about minors, we will take steps to securely remove it from our systems.

DATE STORAGE AND RETENTION

We store your Personal Information on our servers and the servers of third-party service providers. We retain your Personal Information for the duration of the business relationship, for a period thereafter to allow you to recover your account information, to analyze your data for our business operations, for archiving purposes, and for as long as reasonably necessary to carry out PCNA’s intended business purpose for such information. For more information on where or how long your data is stored, please contact us at [email protected].

FOR WEBSITE VISITORS OUTSIDE OF THE UNITED STATES AND CANADA

Our Website is designed for use by individuals in the United States and Canada only.  We do not warrant or represent that this Privacy Policy or the Website’s use of your Personal Information complies with the laws of any other jurisdiction.  Furthermore, to provide you with our services, we may store, process, and transmit information in the United States and other locations around the world, including countries that may not have the same privacy and security laws as yours.  Regardless of the country in which such information is stored, we will process your Personal Information in accordance with this Privacy Policy.

YOUR RIGHTS UNDER STATE LAW

California.

• Shine the Light law.  PCNA does not share Personal Information with third parties for the purposes of those third parties marketing their goods or services to you. 
• Do Not Track Signals.  Other than as disclosed in this Privacy Policy, the Website does not track users over time and across third-party websites to provide targeted advertising.  Therefore, the Website does not operate any differently when it receives Do Not Track (“DNT”) signals from your internet web browser
• WE DO NOT SELL YOUR PERSONAL INFORMATION. If we ever decide to sell Personal Information, we will update you via this Privacy Policy and include a link entitled “Do Not Sell or Share My Personal Information” to provide you with an opportunity to opt out of sales of your Personal Information.

Nevada.

• WE DO NOT SELL YOUR PERSONAL INFORMATION. Nevada residents can request their personal information not to be sold in the future. To make a request to opt-out of potential future selling of data, please email [email protected].

Your Consumer Rights.

If you are a California, Colorado, or Virginia consumer, as defined by the California Consumer Privacy Act of 2018 (the “CCPA”), the Colorado Privacy Act (“CPA”) or the Virginia Consumer Data Protection Act (“VCDPA”), respectively, you may be afforded additional rights with respect to your “Personal Information” as that term is explicitly defined under the CCPA, CPA, and VCDPA.  Any Personal Information we collect is collected for the commercial purpose of effectively providing our services to you, as well as enabling you to learn more about, and benefit from, our services. You may exercise each of your rights as identified below, subject to our verification of your identity.

• Access. You have the right to request that we disclose certain information to you about our collection, use and disclosure of your Personal Information over the past twelve (12) months. Any disclosures we provide will only cover the 12-month period preceding the receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
• Correction. You can correct what personal data our Website database currently contains by accessing your account directly, or by contacting us to request that we correct or rectify any personal data that you have provided to us.
• Prohibit Data Sharing. When applicable, you may prohibit the sharing of your Personal Information. In your request, please explain how you wish us to prohibit the sharing of your Personal Information, and which categories of third parties you want to prohibit from receiving your Personal Information.  When such prohibitions are not possible to provide our services to you, we will advise you accordingly.  You can then choose to exercise any other rights under this Policy.
• Portability. Upon request and when possible, we can provide you with copies of your Personal Information.  When such a request cannot be honored, we will advise you accordingly.  You can then choose to exercise any other rights under this Policy.
• Deletion. You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.  Where applicable, we will ensure such changes are shared with trusted third parties.
• Non-Discrimination. If a California data subject exercises his or her rights under California law, including the CCPA, we shall not discriminate against that California resident by denying our goods or services, charging different prices or rates to similarly situated consumers, providing a different level or quality of our goods or services, or taking any other adverse action.
• Exercising tour rights. If you are a California, Colorado, or Virginia resident who chooses to exercise the rights listed above, you can:
1. Submit a request via email at [email protected]; or
2. Call us at 800-860-1555 to submit your request.

Only you, or someone legally authorized to act on your behalf, may make a request related to your Personal Information.  If an authorized agent makes a request on your behalf, we may require proof that you gave the agent permission to submit the request.  

Responding to Your Request. Upon receiving your request, we will confirm receipt of your request by sending you an email confirming receipt. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the Personal Information. In some instances, such as a request to delete personal information, we may first separately confirm that you would like for us to in fact delete your personal information before acting on your request.

We will respond to your request within forty-five (45) days. If we require more time, we will inform you of the reason and extension period in writing.

In some cases our ability to uphold these rights for you may depend upon our obligations to process Personal Information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, listed below, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request. We may deny your deletion request if retaining the information is necessary for us or our service providers to:

• Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

SECURITY

We have implemented reasonable administrative, technical, and physical safeguards designed to secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure, such as firewalls and an information security policy which governs the use of electronic information by our employees.  However, we can never promise 100% security.  The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for your personal and individual access to certain parts of our Website, you are responsible for keeping this password confidential. The Website accounts are for individual use only. Do not to share your password with anyone.  If you believe your credentials have been compromised, please change your password. Please also notify us of any actual or suspected unauthorized use.

LINKS TO OTHER WEBSITES

Our Website may contain links to other websites of interest. However, once you have used these links to leave our Website, you should note that we do not have any control over that other website. We are not responsible for the content of such websites or the protection and privacy of any information which you provide while visiting such sites. Third-party websites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question.

YOUR CHOICES AND SELECTING YOUR PRIVACY PREFERENCES

We want to provide you with relevant information that you have requested. When possible, we will always provide options as to what information we collect and how you can manage any preferences that pertains to such information.

If we provide subscription-based services, such as email newsletters, we will allow you to make choices about what information you provide at the point of information collection or at any time after you have received a communication from us while you are subscribed.  Transactional or service-oriented messages, such as delivery confirmation messages, are usually excluded from such preferences, as such messages are required to respond to your requests or to provide goods and services, and are not intended for the purposes of marketing.

In the course of business, we may send you email newsletters and marketing emails.  You may opt out of such communications at any time by selecting the “unsubscribe” link at the bottom of each email.  Please note that by opting out or unsubscribing you may affect other services you have requested we provide to you, in which email communication is a requirement of the service provided.

CONTROLLING YOUR PERSONAL INFORMATION

We strive to maintain and process your information accurately.  We have processes in place to maintain all of our information in accordance with relevant data governance frameworks and legal requirements.  We employ technologies designed to help us maintain information accuracy on input and processing.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us directly for assistance. We will work with you to make any corrections deemed necessary. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

HOW TO CONTACT US

We value your opinions and welcome your feedback.  To contact us about this Privacy Policy or your Personal Information, please contact us by email at [email protected].

Product Safety Statement Concerning Polyconcept North America's (and its affiliated companies, Leedsworld, Bullet Line, and Journalbooks) (collectively, "PCNA") Products and California Proposition 65 Chemicals

PCNA's products meet all applicable federal safety and warning requirements as enforced by the U.S. Food and Drug Administration, the Consumer Product Safety Commission, and the Federal Communications Commission. PCNA's products that are shipped to California are also subject to Proposition 65, otherwise known as the Safe Drinking Water and Toxic Enforcement Act of 1986. Proposition 65 requires consumer product warnings for products shipped to California that contain chemicals known to the state of California to include carcinogens or reproductive toxins unless such chemicals are present below established Safe Harbor Levels or are shown to be present in unharmful concentrations.

PCNA products do not contain intentionally added Prop 65 chemicals. Decorating and printing inks used on PCNA's products that are decorated in the USA have been tested and do not contain chemicals at concentrations that would require a Proposition 65 warning label. Safe Harbor Level limits have not been fully established by Proposition 65 for all materials used in PCNA's products. If we become aware that a product does contain a chemical listed under Prop 65, we shall apply the mandated Prop 65 Warning label. Details on this label can be found on the Compliance section of our website.

If you have further questions regarding this product safety statement, please contact us at [email protected] or [email protected].